{"id":4879,"date":"2018-02-18T12:16:18","date_gmt":"2018-02-18T11:16:18","guid":{"rendered":"https:\/\/michellecarlslund.com\/?page_id=4879"},"modified":"2024-03-14T08:57:52","modified_gmt":"2024-03-14T07:57:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/michellecarlslund.com\/da\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;200px&#8221;][eltd_section_title type=&#8221;standard&#8221; position=&#8221;center&#8221; title_tag=&#8221;h1&#8243; line_through=&#8221;no&#8221; line_through_width=&#8221;&#8221; line_through_skin=&#8221;&#8221; disable_break_words=&#8221;no&#8221; title=&#8221;OFTE STILLEDE SP\u00d8RGSM\u00c5L&#8221; title_color=&#8221;#7cb7f9&#8243;][vc_column_text]<!--vcv no format--><\/p>\n<div class=\"vce-row-container\">\n<div id=\"el-ea8e9b5c\" class=\"vce-row vce-row--col-gap-30 vce-row-columns--top vce-row-content--top\" data-vce-do-apply=\"all el-ea8e9b5c\">\n<div class=\"vce-row-content\" data-vce-element-content=\"true\">\n<div id=\"el-73c096f0\" class=\"vce-col vce-col--md-100p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" data-vce-do-apply=\"background el-73c096f0\">\n<div class=\"vce-col-inner\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding margin border el-73c096f0\">\n<div class=\"vce-text-block\">\n<div id=\"el-b4058ad0\" class=\"vce-text-block-wrapper vce\" data-vce-do-apply=\"all el-b4058ad0\">\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; row_content_width=&#8221;grid&#8221;][vc_column][vc_column_text][rev_slider_vc alias=&#8221;main-home&#8221; enable_paspartu=&#8221;no&#8221;][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVAD S\u00c6LGER I?&#8221; initial_icon=&#8221;5004&#8243; text=&#8221;I min shop kan du k\u00f8be illustrationer, rammer til b\u00f8rnev\u00e6relser og voksenrum. Derudover s\u00e6lger jeg et udvalg af det tr\u00e6leget\u00f8j jeg har designet for det franske m\u00e6rke Vilac. &#8221; hover_icon=&#8221;5004&#8243;][eltd_interactive_info_item title=&#8221;HVEM ST\u00c5R BAG SHOPPEN?&#8221; initial_icon=&#8221;5006&#8243; text=&#8221;Shoppen ejes og drives af mig selv, Michelle Carlslund. Jeg sidder p\u00e5 en tegnestue i K\u00f8dbyen i K\u00f8benhavn, hvorfra jeg sender alt leget\u00f8jet i shoppen. Illustrationer og rammer sendes fra mit lager i Taastrup, hvor de s\u00f8rger for at pakke dem godt, s\u00e5 de kommer sikkert frem til dig.&#8221; hover_icon=&#8221;5006&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVORDAN KONTAKTER JEG KUNDESERVICE?&#8221; initial_icon=&#8221;5012&#8243; text=&#8221;Du kan altid kontakte mig, hvis du har sp\u00f8rgsm\u00e5l. Skriv bare en besked p\u00e5 siden &#8220;kontakt&#8220; og s\u00e5 vender jeg tilbage til dig s\u00e5 hurtigt jeg kan. Jeg vil ogs\u00e5 rigtig gerne h\u00f8re fra dig, hvis du har kommentarer til siden eller mit arbejde.&#8221; hover_icon=&#8221;5012&#8243;][eltd_interactive_info_item title=&#8221;HVORDAN BESTILLER JEG?&#8221; initial_icon=&#8221;5002&#8243; text=&#8221;Tilf\u00f8j de produkter, du \u00f8nsker at k\u00f8be til din kurv. N\u00e5r klikker &#8220;g\u00e5 til kassen&#8220; bliver du automatisk guidet igennem k\u00f8bsprocessen ind til din ordre er modtaget. Du modtager en ordrebekr\u00e6ftelse p\u00e5 mail n\u00e5r din ordre er g\u00e5et igennem.&#8221; hover_icon=&#8221;5002&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVILKE BETALINGSMETODER KAN JEG BRUGE?&#8221; initial_icon=&#8221;5004&#8243; text=&#8221;Du kan betale med MobilePay, Dankort, Visa, Mastercard, Paypal og et stort udvalg af udenlandske kreditkort.&#8221; hover_icon=&#8221;5004&#8243;][eltd_interactive_info_item title=&#8221;ER DET SIKKERT AT BESTILLE OG BETALE P\u00c5 MICHELLECARLSLUND.COM?&#8221; initial_icon=&#8221;5006&#8243; text=&#8221;Det er det helt bestemt! Min shop overholder alle regler for online betaling og vi bruger NETS og Quickpay som vores betalingsindl\u00f8sere. Dine betalingsinformationer er godt beskyttet og behandles kun af Nets og Quickpay.&#8221; hover_icon=&#8221;5006&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVORDAN BEREGNES FRAGTPRISEN?&#8221; initial_icon=&#8221;5010&#8243; text=&#8221;I Danmark for du gratis fragt til n\u00e6rmeste Pakkeshop ved k\u00f8b over 498. Levering til privatadresse koster 35 kr og til erhvervsadresse koster det 25 kr., uanset st\u00f8rrelsen p\u00e5 din ordre.&#8221; hover_icon=&#8221;5010&#8243;][eltd_interactive_info_item title=&#8221;HVORDAN LEVERER I MIN BESTILLING?&#8221; initial_icon=&#8221;5008&#8243; text=&#8221;Pakker til Danmark sendes med Post Nord. N\u00e5r vi er klar til at sende din ordre, modtager du en email med et tracking-nummer s\u00e5 du altid kan f\u00f8lge med i, hvor langt din pakke er. Har du valgt muligheden &#8220;levering til Pakkeshop&#8220; f\u00e5r du en mail om, hvor pakken kan hentes. Vi v\u00e6lger altid den Pakkeshop, som er t\u00e6ttest p\u00e5 den adresse, du har angivet ved check out.&#8221; hover_icon=&#8221;5008&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVOR LANG LEVERINGTID HAR I?&#8221; initial_icon=&#8221;5004&#8243; text=&#8221;Danmark: 1-3 dage. &#8221; hover_icon=&#8221;5004&#8243;][eltd_interactive_info_item title=&#8221;HVAD KOSTER LEVERING?&#8221; initial_icon=&#8221;5006&#8243; text=&#8221;Levering i Danmark: Ordrer over 498 kr til n\u00e6rmeste pakkeshop: 0 kr. Ellers 25 kr. Levering til erhvervsadresse: 25 kr. Levering til privatadresse: 35 kr.&#8221; hover_icon=&#8221;5006&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;KAN JEG RETURNERE MINE VARER?&#8221; initial_icon=&#8221;5012&#8243; text=&#8221;Ja, du kan returnere dine varer ind til 14 dage efter du har bestilt dem. Kontakt mig hvis du vil sende din ordre retur. Du kan ogs\u00e5 penge tilbage p\u00e5 varer som ikke er p\u00e5 udsalg. Forsendelse betales af kunden selv.&#8221; hover_icon=&#8221;5012&#8243;][eltd_interactive_info_item title=&#8221;HVAD G\u00d8R JEG HVIS MIN VARE ER BESKADIGET?&#8221; initial_icon=&#8221;5002&#8243; text=&#8221;Kontakt mig hvis der er problemer med din vare &#8211; s\u00e5 hj\u00e6lper jeg dig! :)&#8221; hover_icon=&#8221;5002&#8243;][\/eltd_interactive_info_items][\/eltd_elements_holder_item][\/eltd_elements_holder][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; row_content_width=&#8221;grid&#8221;][vc_column][eltd_section_title type=&#8221;standard&#8221; position=&#8221;center&#8221; title_tag=&#8221;h1&#8243; line_through=&#8221;yes&#8221; line_through_width=&#8221;&#8221; line_through_skin=&#8221;&#8221; disable_break_words=&#8221;no&#8221; title=&#8221;SHOP POPULAR ITEMS&#8221; title_color=&#8221;#7abaff&#8221;][vc_empty_space height=&#8221;40px&#8221;][eltd_product_list number_of_columns=&#8221;3&#8243; space_between_items=&#8221;tiny&#8221; orderby=&#8221;date&#8221; order=&#8221;ASC&#8221; taxonomy_to_display=&#8221;category&#8221; image_size=&#8221;square&#8221; display_category=&#8221;no&#8221; display_price=&#8221;no&#8221; display_button=&#8221;no&#8221; undefined=&#8221;&#8221;][vc_empty_space height=&#8221;75px&#8221;][\/vc_column][\/vc_row][vc_row row_content_width=&#8221;grid&#8221; disable_background_image=&#8221;&#8221; content_text_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1518637757812{margin-top: 135px !important;margin-right: 0px !important;margin-left: 0px !important;padding-top: 105px !important;padding-bottom: 155px !important;background-color: #e3ccc7 !important;}&#8221; simple_background_image=&#8221;4587&#8243;][vc_column][eltd_section_title type=&#8221;standard&#8221; position=&#8221;center&#8221; title_tag=&#8221;h1&#8243; line_through=&#8221;no&#8221; line_through_width=&#8221;&#8221; line_through_skin=&#8221;&#8221; disable_break_words=&#8221;no&#8221; title=&#8221;Kontakt mig&#8221; title_color=&#8221;#ffffff&#8221;][vc_empty_space height=&#8221;40px&#8221;][contact-form-7 id=&#8221;5036&#8243; html_class=&#8221;cf7_custom_style_2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><!--vcv no format-->[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;200px&#8221;][eltd_section_title type=&#8221;standard&#8221; position=&#8221;center&#8221; title_tag=&#8221;h1&#8243; line_through=&#8221;no&#8221; line_through_width=&#8221;&#8221; line_through_skin=&#8221;&#8221; disable_break_words=&#8221;no&#8221; title=&#8221;OFTE STILLEDE SP\u00d8RGSM\u00c5L&#8221; title_color=&#8221;#7cb7f9&#8243;][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; row_content_width=&#8221;grid&#8221;][vc_column][vc_column_text][rev_slider_vc alias=&#8221;main-home&#8221; enable_paspartu=&#8221;no&#8221;][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][eltd_elements_holder holder_full_height=&#8221;no&#8221; number_of_columns=&#8221;one-column&#8221; switch_to_one_column=&#8221;&#8221; alignment_one_column=&#8221;&#8221;][eltd_elements_holder_item item_padding=&#8221;56px 0 126px&#8221; item_padding_1024_1280=&#8221;148px 0 107px&#8221; item_padding_768_1024=&#8221;190px 0 0px&#8221; item_padding_680_768=&#8221;190px 0 0px&#8221; item_padding_680=&#8221;190px 0 0px&#8221; item_padding_1280_1600=&#8221;105px 0 70px&#8221;][eltd_interactive_info_items columns=&#8221;eltd-two-columns&#8221;][eltd_interactive_info_item title=&#8221;HVAD S\u00c6LGER I?&#8221; initial_icon=&#8221;5004&#8243; text=&#8221;I min shop kan du k\u00f8be illustrationer, rammer til b\u00f8rnev\u00e6relser [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4879","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/pages\/4879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/comments?post=4879"}],"version-history":[{"count":0,"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/pages\/4879\/revisions"}],"wp:attachment":[{"href":"https:\/\/michellecarlslund.com\/da\/wp-json\/wp\/v2\/media?parent=4879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}